BSC Blog

Holiday Prep BSC blog

Preparing Your Drive-Thru for Holiday Travelers 

The Thanksgiving holiday travel rush is here, and fast-food and quick-service restaurants (QSRs) across the nation are gearing up for one of the busiest times of the year.   AAA this week projected that 79.9 million travelers will head 50 miles or more from home over

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Speed of Service customer experience at drive thru BSC BLOG

Drive-Thru Restaurant Speed of Service: A Key Metric of Profit

Drive-thru speed of service is a critical factor in the restaurant industry’s competitive landscape, significantly impacting profitability and customer satisfaction. The 2023 QSR Drive-Thru Report, along with additional insights from the 2023 Benchmark Data for Drive-thru Restaurants by Intouch Insight, provides compelling evidence on how

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PROFIT IN A TO-GO CUP

Drive-thru Drink Trends for QSR and Fast-Food Restaurants

Add Profit to Your Menu with Flavored Hot and Iced Drinks Drive-thru drink trends have taken center stage for QSR and fast-food restaurants. Franchise drive-thrus like Dunkin’ and McDonald’s have seen remarkable success by diversifying their beverage menus. Dunkin’ has attracted a loyal customer base

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BSC Blog Image May 2024

6 Effective Restaurant Customer Retention Tactics 

Customer retention is a key determinant in restaurant success. From savoring mouthwatering barbecue in Austin to relishing a juicy burger at a drive-thru in Houston or a Tex-Mex delight in San Antonio, diners seek not just a meal but an immersive journey that resonates with

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Panasonic & HME Drive-Thru Communications Systems

For restaurant owners grappling with aging, unreliable drive-thru communications systems that seem to be in a perpetual state of repair, upgrading to state-of-the-art solutions like Panasonic or HME Drive-Thru communication systems is a game-changer. Imagine bidding farewell to frustrating order inaccuracies, garbled sound, and sluggish

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