Panasonic Headsets Deliver Quality Sound with Noise Blocking
What’s a drive-thru without fast service and accurate orders? It’s a hit on your brand reputation. Communication quality is essential to the performance of any drive-thru restaurant. Mismanaged and noisy drive-thru environments, interruptions in smooth communication, and incorrect customer orders are all signs of poor customer experience, ultimately hampers repeat business.
According to the Seelevel HX Annual Drive-Thru Study in 2020, it’s more important than ever for quick-service and fast food brands to focus on improving wait time and order accuracy to stay ahead in the competition.
For many years, Panasonic, has been helping restaurant operators in running their drive-thru business successfully. They are known for offering communication systems with robust sound clarity and unmatched reliability. In this article, we will cover Panasonic’s latest headset – Attune II HD3 Drive-Thru Headset and how it can help in enhancing customer experience at your restaurant.
Panasonic Attune II HD3 Drive-Thru Headset
Panasonic has built game-changing technologies for over three decades to facilitate clients’ business growth across different industries. Later, Panasonic incorporated its commercial expertise and audio patents with the drive-thru market, offering high-tech models of communication audio equipment.
The new Attune II HD3 headset was designed to offer the superior voice clarity to one of the fastest growing commercial industries – drive-thru restaurants.
Especially last year, over 90% of QSR restaurants sales were driven by drive-thru technology. It became even more important for restaurant operators to install high-quality communication systems.
The headset weighs less than 100g with sanitary rubber pads, not foam, and has gained attention for being the lightest headset available in the market. It is intelligent, user-friendly gear that’s also wearable, integrating directly with the drive-thru operations.
Some of the key features include:
Noise Blocking
The drive-thru isn’t just buzzing with customers. The noise of traffic, ice machines, dishwashers, and loud co-workers can all add to the chaos at rush hours and disrupt a good customer experience.
Lucky for restaurant operators, the advanced DNR (digital noise reduction) technology in the headset uses three microphones to suppress unwanted noise and sound across the spectrum like sirens, droning fans, beeping horns, ice scooping, kitchen chaos, etc. It also blocks heavy-duty background noise like trains, airplanes, or moving vehicles.
The result is a clear human voice transmission between the drive-thru staff and the customer—nothing else. You get the order right the first time and grow your chances of repeat sales.
Enhances Speed
Everything in this headset, including its interface, has been designed keeping quick service for restaurants in mind. You can program it from your desk without a central module. Its simplified design allows you to swap batteries to avoid downtime, and operations can run seamlessly. The best part is that you don’t need to invest in additional backups or dock headsets to cater to your customers.
High Durability
From its solid, inch-wide cableless headband to oil-water-grease resistant design and sturdy buttons, the new headset has been designed to withstand daily encounters like spills and drops by the restaurant staff. It helps in running the restaurant non-stop without worrying about the replacement costs or expensive repairs.
User-Friendly Design and Cleaning
The headset builds on its legacy with features such as long-life rubber ear pads that can be removed and sanitized. And, with smartly designed tactile touch buttons, employees will know when their audio transmission is operational, which lowers the possibility of an accidental microphone snafu. (Panasonic NA, 2021)
Is Your Restaurant Configured for the Technology Shift?
Heightened customer experience is all that matters to keep the business moving forward. Keeping customers engaged, happy, and coming back for more takes consistent efforts. A robust communication system can help you in achieving that goal.
We represent Panasonic who specializes in drive-thru communication systems. Our passion lies in providing our valued clients with a customized solution that fits right for them.
Call or write to us if you have more questions about Panasonic headsets. Our team will be happy to answer all your questions. Contact us at 281-590-3400 or sales@bsctx.com.
Work Cited
Panasonic NA, W. (2021). Attune II hd3 Drive-thru headset. Panasonic Canada Inc. https://na.panasonic.com/ca/food-service-systems/point-sale-wireless/drive-thru-systems/attune-ii-hd3-drive-thru-headset
