BSC Blog
Supercharging Drive-Thrus: The AI Revolution in the Restaurant Industry
Artificial Intelligence (AI) continues to shape our world in countless ways, influencing sectors as diverse as healthcare, finance, and retail. However, an often-overlooked area of impact is the restaurant industry, especially drive-thru operations. This article delves into how AI is dramatically enhancing efficiency, speed, and customer experience at drive-thrus, revolutionizing the quick-service restaurant (QSR) landscape.
Drive-thru Technology Expanding in 2023 and Beyond
Drive-thru technology is rapidly expanding in the restaurant industry, and Texas QSRs are no exception. These technologies transform how customers interact with the restaurant staff, ultimately enhancing their overall experience. Getting the food to a customer’s liking is just the starting point of the process
Menu Trends That Are Here To Stay
It’s projected that in the coming years, restaurant menus will look very different from the ones we know today. As the restaurant industry continues to evolve, so will menus. With an influx of new restaurants nationwide, staying on top of menu trends is essential to
Texas and Drive-Thru Restaurants Serving Alcohol Drinks – What You Need to Know
If you’re in Texas, you’ve heard about the new alcohol laws implemented recently. It includes the now permanent law allowing customers to purchase alcohol to-go from restaurants and bars. Under Texas alcohol laws, restaurants are allowed to sell boozy beverages through drive-thrus as long as
6 Proven Ways to Attract More Customers to Your Restaurant
How to attract more customers is key for restaurant sustainability. The restaurant industry is growing in different dimensions and the competition is getting stiffer. Restaurant experts, independent owners, chain operators, or new to the industry – every restaurant is eyeing more and repeat loyal customers.
5 Steps To Add Drive-Thru Window To Your Dine-In Restaurant
Drive-thrus have become synonymous with attracting more customers and in turn, boosting revenue. The knee-jerk pandemic-driven changes that restauranteurs made to keep their business afloat happened with drive-thru services. With skyrocketing sales, the drive-thru became the damage control channel for maintaining the restaurant’s revenue. It’s
5 Ways New Restaurants Can Elevate Customer Experience
Starting a new restaurant has many things to decide; besides good food and ambiance, restaurants must do more to attract desired customers. The National Restaurant Association estimates a 30% failure rate in the restaurant industry. That’s one in three restaurants not surviving their first year.
Marketing Automation and Technology Innovation for Drive-Thru Restaurants
Marketing automation and technology innovation has allowed drive-thru restaurants to become a staple in the American way of life. It is critical for business owners to invest in marketing automation and technology to track customers, manage inventory, and streamline marketing efforts. Investing in the right
Restaurant Technology Spending Boosts Business
Restaurant technology spending is always a consideration for each new budget year. The restaurant industry is always looking for new ways to improve efficiency and boost business – or the bottom line. One area that has seen a lot of growth in recent years is
3 Ways to Elevate Restaurant Customer Experience [CX]
3 Ways to Elevate Restaurant Customer Experience [CX] Are you paying attention to your customer’s changing needs? We hope the answer is a yes. Most owners would agree that a restaurant’s brand and success no longer depend on the food alone. The restaurant industry is
The Rise of Ghost Kitchens
Ghost kitchens are restaurants that exist only as an online order and delivery service. They have no physical location, and the food is prepared in a central kitchen. Several reasons are behind the growing popularity of ghost kitchens over the past few years. Here’s what
How Social Media and Technology Boost Restaurant Sales
Social Media and technology are powerful bottom-line catalysts for restaurant businesses. Restaurants have always been a big part of our social life and social media is an essential part of how we communicate and share experiences. It should be no surprise that social media also
